Customer Reviews

Jul 14, 2017 by Leigha on Nelli Designs


In Gratitude


I have never before offered written online feedback, but because of Kathy’s superior customer service and product I felt compelled to write. Of course, the memorial candle was beautiful…the candle’s scent, personalized tag, thoughtful note and careful packaging were all exceptional. But it was Kathy’s sensitivity, speedy communication, flexibility and understanding that sealed the deal. Her dedication to her craft and customers shines through from beginning to end. I find joy in knowing a company understands and celebrates the deep love between some humans and their pets.



Jul 14, 2017 by Deborah on Nelli Designs


Special Memories


I ordered two of these candles for my brother and sister-in-law who lost both their rescue dogs in quick succession. I know this will be a comfort to them and will hopefully bring back all of the love and joy their sweet dogs brought to them. I am looking forward to giving them to them. I was so glad to find these perfect gifts



Jul 14, 2017 by Misty Lindsey on Nelli Designs


Thank You!


I just wanted to think Nelli Designs for having the wonderful memorial candles. Loosing a pet is never easy and the only downside of getting to love them. When someone I know has lost a pet, I send them the memorial candle. Unfortunately we lost one of our fur babies a few months ago and a sweet friend (that we had a memorial candle sent to) had a candle sent to us. The candles are so nice and the collars add a special touch with the engraving of the pets name. Thank you so much!!!



Oct 21, 2015 by Kim on Nelli Designs


Gentle Thoughtfulness


Nelli Designs and Kathy are so caring and understanding! Both Kathy and the company know how to add smiles to the tears of losing one’s beloved pet - Not an easy task! I have given a candle a few times to friends and it's always been cherished. A "must" to help console anyone who has heart-ache from losing a furry best friend!~



Oct 14, 2015 by Devin on Nelli Designs


Had To Share The Love.


I received one of these memorial candles from a coworker when we had to put down our 15 year old dog in April. We loved the story behind the company, the dog collar around the rim, the personalized dog tag with her name on it, the "rolling the grass" smell, and the candle overall to remember her each night. We appreciated it so much that when our friend lost her dog expectantly this last weekend, we made sure to send her one in hopes of providing her a little comfort. Thank you!



Sep 10, 2015 by Doris on Nelli Designs



Having only recently lost my sweet Scottie, still missing him so very much,receiving this personalized memorial candle so carefully packaged with such lovely notes included meant so much to me. It brought fresh tears because it was so clearly thoughtfully done. Thank you so much!



Jun 11, 2015 by Elizabeth on Nelli Designs




Just wanted to say thank you for providing such a wonderful product and such great customer service. I ordered a candle in honor of my friend's dog Bru passing and I was so impressed when I received the candle and handwritten note, and my friends absolutely love the candle. What a wonderful company you are and I will recommend you to anyone that asks!



Feb 4, 2015 by Kim on Nelli Designs


Touching And Thoughtful!


I know about you all from a friend who loves your company as I now do too.

We lost our beloved Ivy in April – she was 14 and the love of our lives – (A Vizsla) anyway we received a candle in her honor and it sits proudly where we see it every day. So it was a must - to do this for our friend Jim in honor of his Jack – you guys are the best – and I am so happy to have found you as I think it's an awesome way for us to remember our kindest, best, furry friends ever! humans, you all ROCK! your customer service and care is outstanding!



Jan 31, 2014 by Nicole on Nelli Designs


More Than Just A Company....


Nelli Designs is more than just a company - it's a community! I've ordered several candles and Kathy is just amazing. She's kind, considerate, thoughtful and really makes you feel like more than just a customer. Her mission to give back through her sales is unique and selfless philanthropy at its best! I highly recommend Kathy's work and her products. She puts such amazing detail into everything she does - what she does is so special for pet lovers everywhere!


Thanks Kathy for everything!



Aug 21, 2013 by Margaret on Nelli Designs


Thank You!


I just wanted to send you a huge “THANK YOU.” I was blown away by your thoughtful note and the lovely gift and packaging. The note made me cry all over again, but that was just so sweet of you.


My husband Paul really appreciated it. We already have Rusty’s tag attached and the candle is up on the mantle.


Many, many thanks.